At Adelaide Cleaning Supplies customer satisfaction is our main concern so if we make a mistake we will happily refund the product or exchange it. If a product is faulty or does not fit the description on this site we will refund or exchange as per ACCC regulations.

If you simply change your mind after the purchase we may offer an exchange but will not offer a refund as per ACCC regulations.

We always do our best to find the cheapest shipping at our disposal and do not profit from postage and shipping.